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Privacy Policy

Last Updated: September 18, 2026

Who we are

Grey Street Media (“we”, “us”, or “our”) is a digital marketing agency based in Edmonton, Alberta, and a member of HGA Group. Our website address is greystreetmedia.ca. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

What we collect

Information you give us. When you fill out the contact form on our site, we collect what you enter: your name, company, email address, phone number and message. We use it to reply to you and to talk about working together. We do not add you to a marketing list because you filled out a form.

Information collected automatically. When you visit the site, we and the third-party services below collect technical information such as your IP address, browser type, device type, pages visited, time on page and the site that referred you. This is used in aggregate to understand how the site is used and to measure our own advertising.


Analytics and advertising tools

This site uses the following third-party tools, each of which sets cookies or similar identifiers in your browser:

Google Analytics 4. Reports how visitors find and use the site. Google’s processing of this data is governed by its privacy policy at policies.google.com/privacy. You can opt out with the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

Meta Pixel. Lets us measure the results of advertising we run on Facebook and Instagram and show relevant ads to people who have visited this site. Meta’s data practices are described at facebook.com/privacy/policy. You can adjust how Meta uses your data for ads in your Facebook Ad Preferences.

Google reCAPTCHA. Protects our contact form from spam. reCAPTCHA collects hardware and software information, including IP address, mouse movements and browser data, and sends it to Google for analysis. Use of reCAPTCHA is subject to Google’s privacy policy and terms of service.

We use Site Kit by Google to connect these Google services to the site.


Embedded content

Pages on this site may include embedded content from other services, currently Instagram. Embedded content behaves as if you had visited that service directly: it may set cookies, collect data about you and track your interaction with the content, including linking it to your account if you are logged in to that service. Instagram’s data practices are described in Meta’s privacy policy, linked above.


Cookies

Cookies are small text files stored in your browser. This site uses:

  • Analytics cookies set by Google Analytics to distinguish visitors and sessions. Typical lifespan up to two years.
  • Advertising cookies set by the Meta Pixel to measure ad results and build audiences. Typical lifespan up to three months.
  • Security cookies set by reCAPTCHA to tell people from bots.

You can block or delete cookies in your browser settings. Blocking them will not stop the site working, though the contact form’s spam protection may ask you to complete a challenge.


Who we share your data with

We do not sell your personal information. We share it only with:

  • The service providers named above, to the extent described above.
  • Our web hosting provider, which stores the site and the form submissions it receives.
  • Other entities within HGA Group, only where you have asked us to introduce you or where a project involves them, and only with your knowledge.
  • Authorities or other parties where the law requires it or to protect our rights or the safety of others.


How long we keep your data

Contact form submissions are kept on the website’s backend and in our email for as long as needed to respond to you and follow up, and are periodically deleted. Analytics data is retained by Google for 14 months by default. Advertising data is retained according to Meta’s policies.


Your rights

Under Alberta’s Personal Information Protection Act you can ask us to:

  • tell you what personal information we hold about you
  • correct information that is inaccurate
  • delete your information, except where we need to keep it for legal, administrative or security reasons
  • stop using your information for a particular purpose

To make a request, contact us using the details below. We will respond within the time the law allows and may need to verify your identity first.


Children

This site is not directed at children under 13 and we do not knowingly collect personal information from them.


Changes to this policy

We may update this policy from time to time. The date at the top tells you when it was last changed. Continued use of the site after a change means you accept the updated policy.


Contact us

Grey Street Media: #200, 16011 116 Ave Edmonton, AB, Canada.
Email: info@greystreetmedia.ca
Phone: 780-930-5469