Terms & Conditions
Last Updated: September 18, 2026
These Terms & Conditions (“Terms”) govern your use of greystreetmedia.ca (the “Site”), operated by Grey Street Media, a digital marketing agency based in Edmonton, Alberta, and a member of HGA Group. By using the Site you agree to be bound by these Terms. If you do not agree, please do not use the Site.
These Terms may change at any time. By using the Site after a change, you agree to follow and be bound by the Terms as changed. The date at the top tells you when they were last updated.
Site Content
Everything you see, hear or otherwise receive from or on the Site (the “Contents”) is copyright, trademark or other intellectual property owned and/or licensed by Grey Street Media. The Contents include images, illustrations, designs, icons, photographs, trademarks, logos, text, software, video, the Site as a whole and any other materials on the Site.
Client work shown on the Site, including logos, brand names and project imagery, belongs to the respective clients and is displayed with their permission for portfolio purposes only.
You may view or download the Contents solely for your personal, non-commercial purposes, provided you keep all copyright and other proprietary notices with them. No other use is permitted. Downloading or copying Contents does not transfer any right, title or interest in them to you.
Contact Form and Submissions
You may contact us through the form on the Site. Anything you send us through the Site, other than under a signed agreement with us, is treated as non-confidential. Please do not send confidential business information or creative material you wish to protect until we have agreed in writing to work together. How we handle the personal information you submit is described in our Privacy Policy.
You agree that nothing you send us through the Site will violate anyone else’s rights, including copyright, trademark or privacy rights, and that you will not send material that is unlawful, threatening, defamatory, abusive or obscene.
Our Services
The Site describes the services Grey Street Media offers. Nothing on the Site is an offer, quote or guarantee. Services are provided only under a separate written agreement, proposal or statement of work signed by both parties, which sets out the scope, timeline, fees and deliverables. Where these Terms and a signed agreement conflict, the signed agreement governs the services and these Terms govern the Site.
Results described on the Site, including case studies, statistics and testimonials, reflect specific past projects and are not a promise of results for any future engagement.
Links to Other Sites
The Site may link to websites operated by others, including social media platforms and other HGA Group entities. Grey Street Media is not responsible for any outside site, service or material linked to or from the Site, and disclaims all liability for any loss you may experience by using them. If you have concerns about an outside site, direct them to the operator of that site.
Disclaimer
Use this Site at your own risk. GREY STREET MEDIA PROVIDES THIS SITE AND ALL CONTENTS AS IS, WITHOUT EXPRESS OR IMPLIED WARRANTY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Some jurisdictions may not allow the exclusion of implied warranties, so some of these exclusions may not apply to you.
Grey Street Media does not warrant that your use of the Site will be uninterrupted or error-free, that defects will be corrected, or that the Site or its server are free of viruses or other harmful elements. Grey Street Media does not make any representation regarding the currency, accuracy or reliability of information on the Site.
TO THE FULLEST EXTENT PERMITTED BY LAW, GREY STREET MEDIA SHALL NOT BE LIABLE FOR ANY DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE THIS SITE, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, SPECIAL, COMPENSATORY OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR LOSS OF OR DAMAGE TO PROPERTY. Nothing in this section limits our obligations to clients under a signed agreement.
If you are not satisfied with the Site, any of its Contents or any of these Terms, we would like to hear from you at info@greystreetmedia.ca. Your sole and exclusive remedy with respect to the Site is to stop using it.
Indemnification
You agree to defend, indemnify and hold Grey Street Media, its owners, employees and contractors harmless from and against any claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Site or your violation of these Terms.
Termination
If Grey Street Media believes you have failed to comply with these Terms, or for any other or no reason, we may deny you access to the Site immediately without notice. The restrictions on the Contents, the disclaimers and the liability limitations in these Terms continue to apply after any denial of access.
Governing Law and Jurisdiction
Grey Street Media controls and operates this Site from its offices in Edmonton, Alberta, Canada, and displays the Site and the Contents to market and promote its services in Canada.
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-laws principles. Any dispute arising under or relating to these Terms, the Contents or the use of the Site shall be resolved exclusively in the courts of Alberta, Judicial Centre of Edmonton. Your use of the Site constitutes your consent to the jurisdiction and venue of those courts.
Entire Agreement
These Terms, together with our Privacy Policy, are the entire agreement between you and Grey Street Media relating to the Site and its Contents. They do not replace or modify any signed agreement, proposal or statement of work between you and Grey Street Media for services.
Contact Us
Grey Street Media #200, 16011 – 116 Ave NW Edmonton, Alberta T5M 3Y1 Canada
Email: info@greystreetmedia.ca
Phone: 780-930-5469